Schmalensee Partners is your customer research and performance improvement source when you need to provide consistent, exceptional service quality and customer experiences that set you apart from the competition. For over 25 years, clients have chosen us because of our proven track record of success and unique expertise in both research and performance improvement. We provide exactly the service you need without wasting your time or money and partner with you so that you continue to thrive after our work is done.
Making clients successful through change management and focused strategic planning.
Using the best research methods to help clients analyze and understand their markets.
Helping clients attract and retain customers at all steps from research to implementation.