Our Partners

We have picked partners who have the technical expertise, interpersonal skills and drive to produce first class results for you. We are pleased to team with these prestigious partners so that you can produce excellent experiences for your customers and build strategies around our insightful, actionable research.

Richard Eppig
Owner, Strategic Management Consulting Group

Linking strategy with appropriate measures

Kay Kendall
Principal, The Baldrige Coach Team

Change leadership, balanced scorecard implementation, hoshin kanri, lean six sigma

Pam Lassiter
Founder and Principal, Lassiter Consulting

Career coaching and transitions for growth, change and retirement

A. Dawn Lesh
Founder, A. Dawn Lesh International

Planning, research, marketing and implementation

Suzanne Lowe
President, Expertise Marketing, LLC.

Professional services management consulting

Mary Beth Merrin
President and Founder, Decision Making Research

Marketing research and branding

Bill Schiemann
CEO, Metrus Group

Employee insights and optimal use of talent to grow value

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Schmalensee Partners can help you deliver exceptional customer experiences that set you apart from the competition. We have successfully helped clients for over 25 years build customer satisfaction, loyalty, and advocacy through customer experience management.

Let’s Start a Conversation
Boston, MA
617.247.0045
Diane@Schmalensee.com
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